Designing as Care

By Audrey Lingstuyl

Calm design as care asks us to shape conditions, not behaviors; to respect rhythms, not accelerate them; and to accompany rather than command. It invites a world where technology supports human attention, autonomy, and trust.

calm design and care - image by Dave Hoefler

IMAGE by Dave Hoefler

Care operates at the level of conditions, not at the level of control.

Caring for someone, whether a baby, an elderly person, or anyone in a moment of vulnerability, quietly reorganizes one’s sense of time, attention, and agency. Days are no longer structured by tasks to complete, but by rhythms to follow. There is very little to optimize. Mostly, there is waiting, watching, adjusting, and staying present.

It is a slow, repetitive, and demanding practice. But it is also a generous one. Care requires giving time, suspending control, and accepting that not everything can or should be accelerated. It shifts the focus from doing more to being there.

Somewhere in this experience, a question begins to take shape. What if design worked more like care?

Care is often discussed as an ethical or social value, but it is rarely considered as a design principle. Yet care is fundamentally about shaping conditions. It is about creating environments, rhythms, and relationships that allow others to exist, grow, and rest without coercion or pressure. It reveals itself not as optimization or control, but as presence, patience, and accompaniment.

This perspective invites a broader question for design practice. Can design operate not only as a tool for efficiency or persuasion, but also as a form of care?

Care as a Relational Practice

In feminist ethics and care theory, care is understood not as a transaction or a service, but as a relational practice. It is contextual, situated, and attentive to vulnerability and dependency. To care is not primarily to intervene, but to remain responsive. It requires sensitivity to rhythms, to moments of fragility, and to the limits of control.

In everyday life, caring for an infant makes this especially visible. One does not impose an external tempo, but adapts to another being’s timing. One learns when to act and when to wait. Presence becomes more important than constant action.

This logic stands in sharp contrast to the dominant paradigms of contemporary technological systems, which are largely built around prediction, optimization, and behavioral control.

IMAGE by Dave Hoefler

From Control to Companionship

Much of today’s digital infrastructure is designed to guide, influence, and regulate behavior. Through metrics, nudges, reminders, and feedback loops, users are continuously prompted to act, respond, and improve. This approach reflects a managerial logic, in which systems supervise and optimize human activity.

A care oriented perspective suggests a different model. Rather than acting as supervisors, technologies could be conceived as companions. A companion does not command or constantly intervene. It adjusts pace, respects silence, and supports autonomy. It is present without being intrusive.

This shift from control to companionship implies a fundamental reorientation of interaction design. It requires moving away from the assumption that more guidance, more feedback, and more engagement are always beneficial.

Calm Design as an Ethics of Care

Calm design is often described in terms of reducing distraction or minimizing cognitive load. While these are important outcomes, they are not sufficient to capture its deeper ethical dimension. At its core, calm design proposes a different relationship between systems and their users, one based on respect for attention, rhythm, and agency.

From this perspective, calm design can be understood as a form of care. It asks different questions than efficiency driven or engagement driven design:

  • Does this system create space or does it occupy it?
  • Does it support human rhythms or override them?
  • Does it enable autonomy or foster dependency?
  • Does it accompany or does it direct?

Designing with care means acknowledging that not every moment should be filled, not every action should be prompted, and not every silence should be interrupted.

IMAGE by Dave Hoefler

Trust Cannot Be Accelerated

Care is inseparable from time. It unfolds gradually, through repetition, waiting, and sustained presence. Trust cannot be accelerated. Rest cannot be compressed. Understanding cannot be forced.

Yet most contemporary digital systems are structured around acceleration. Shorter cycles, faster responses, higher frequencies of interaction, and continuous engagement are treated as unquestioned indicators of success.

Calm design challenges this paradigm by reintroducing slowness, pauses, and temporal generosity into interaction. This is not a rejection of efficiency, but a recognition that human experience does not always benefit from speed. In many cases, restraint is a more ethical and more sustainable design choice.

Designing Conditions Rather Than Behaviors

A crucial distinction must be made between shaping behavior and shaping conditions. Behavior shaping aims at steering actions directly, often through incentives, constraints, or persuasion. Designing conditions, by contrast, focuses on creating environments in which meaningful choices can emerge.

Care operates at the level of conditions. It creates safety, legibility, and space for self determination. A calm interface does not continuously tell users what to do. It supports them in understanding what they want to do.

This approach aligns design more closely with practices of cultivation than with practices of control.

IMAGE by Dave Hoefler

Designing a Caring World

If design is understood as a way of shaping the world, then designing as care represents a commitment to shaping a world that is not only more functional, but more livable. It promotes technologies that protect attention rather than compete for it, that support presence rather than fragment it, and that leave room for human judgment rather than replacing it.

Care, in this sense, is not a feature. It is an orientation. A way of situating design within a broader ethical responsibility toward human vulnerability, finitude, and interdependence.

In a technological culture increasingly driven by extraction, acceleration, and optimization, designing as care may be one of the most quietly radical positions design can take.

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